Shipping Policy - Domestic
Orders will be sent from the California, United States using USPS First Class or Priority Mail and includes tracking. Orders may also be sent via UPS and/or FEDEX and includes tracking.
You will receive a shipping confirmation by email once order has been shipped. Orders are shipped within 2-7 working days from receipt of order. During sales, promotions and new product releases, please allow an additional 24 hours to process your order. If processing times are longer, we will send a courtesy email.
Domestic deliveries take anywhere from 1-10 business days from the date that it is shipped out, not the date the order is placed.
What to do if you were emailed that your order has been delivered but it hasn't actually arrived?USPS sometimes scans the packages as they are put into the truck, not exactly when they're delivered. This can be very confusing and can cause unnecessary panic, so please know that it is in fact, still on its way. If you wait a day or 2, it should arrive safe and sound.
Unclaimed or Undeliverable Parcels
Packages which are returned to sender due to being unclaimed or incorrectly addressed from buyer are not the responsibility of HeelBangers.com. Once package has been returned, it will be shipped out again at the buyer's expense.
Free Shipping (USA)
HeelBangers.com offers free ground shipping on all continental US orders $100+. This does not include Puerto Rico and Hawaii.